Matthias Kratz

Specialist Sales European Sovereign Cloud | AWS

Specialist in Digital Sovereignty with more than five years at AWS. Over 30 years of experience in the IT industry, including 18 years in leadership and management roles at Oracle, Adobe, and IBM.

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Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

Security Cloud AI

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Masterclasses Security

Vom Amt zum Erlebnis: Personalisierter Bürgerservice auf Basis einer souveräner Kundenservice - Lösungen (AWS & Genesys)

12:00-12:45

Eßer Office – Raum Emden | Etage 0

German

Basic

From Administration to Experience: AWS and Genesys show how sovereign, intelligent customer service solutions can make public services more personal and accessible—securely and across every channel. Creating a modern digital experience that puts people’s needs at the center.