Johannes Wagner

Manager Data & AI | ITVT

Johannes Wagner is Product Manager for Data & AI solutions at ITVT Group. He focuses on the strategy, design, and delivery of data & AI driven business solutions with a strong emphasis on Microsoft Dynamics 365, Power BI, Fabric, and modern cloud architectures. With experience in product strategy, solution architecture, and stakeholder management, he bridges business requirements and AI technologies. As a speaker and practitioner, he shares practical insights on AI and BI adoption real globally.

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Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

AI Cloud

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Masterclass AI

Schluss mit ERP- und CRM-Altlasten: Mit Microsoft Dynamics 365 und KI-Agenten zurück in den Standard

13:30-14:00

Raum G

German

Basic

Many companies are investing in AI – yet there is often a gap between the hype and measurable business impact. In this masterclass, we demonstrate how AI can be implemented in Microsoft Dynamics 365 in a structured, cost-effective and standards-compliant manner. We dispel common AI myths, set realistic expectations and highlight specific application potentials within CRM and ERP processes. Using the ITVT maturity models, participants will gain an understanding of which AI use cases make sense at which stage of a company’s development. We will demonstrate the practical use of AI agents in Dynamics 365 – including business value, ROI analysis and a pragmatic roadmap for successful implementation within the organisation.