Christopher Zier

Account Executive | Luware

Christopher Zier is an Account Executive at Luware and has been working in the fields of telephony and collaboration for over 20 years. After holding sales positions at HP, Tandberg and Cisco, he has been responsible for Luware's German business since 2012 and has in-depth, cross-industry expertise in modern customer service.

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Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

AI Cloud Digital Workplace

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Masterclass AI

MS-Teams-basierten Kundenservice transformieren: Produktivitätsgewinne durch KI-Einsatz mit Luware Nimbus

15:45-16:15

Raum B

German

Basic

Experience live how companies can build and optimize their customer service based on Microsoft Teams. Luware Nimbus complements MS Teams as a Microsoft-certified platform with intelligent routing, omnichannel functions and the integration of chat, email, social media and bots. It also seamlessly connects to existing systems such as CRM, ERP and ticketing. Ideal for companies that already use MS Teams and want to take their customer service to the next level.