Kay Kobusch

CTO Business Automation Platforms | T-Systems International GmbH

At T-Systems, Kay Kobusch, as CTO of Business Automation Platforms, shapes the integration of business automation, AI, and platform strategy. His focus is on secure, scalable, and autonomous deployment models that combine technological feasibility with governance and business value.

Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

Cloud AI

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Masterclasses Cloud

Von manuell zu autonom – wie KI Ihre Arbeit bei voller Datensouveränität übernimmt

15:30-16:15

Detecon Gebäude – Raum Dubai | Etage 5

German

Basic

Manual processes tie up resources and lead to errors. ServiceNow uses Agentic AI not only to speed up routine tasks but to automate them entirely—without code and without extensive integration. Autonomous agents understand the context, make intelligent decisions, and act independently—while people focus on strategic tasks. Using typical T-Systems processes, we demonstrate how AI can be integrated into existing enterprise structures, significantly reducing turnaround times in the process.