Von manuell zu autonom – wie KI Ihre Arbeit bei voller Datensouveränität übernimmt

Manual processes tie up resources and lead to errors. ServiceNow uses Agentic AI not only to speed up routine tasks but to automate them entirely—without code and without extensive integration. Autonomous agents understand the context, make intelligent decisions, and act independently—while people focus on strategic tasks. Using typical T-Systems processes, we demonstrate how AI can be integrated into existing enterprise structures, significantly reducing turnaround times in the process.