Moritz Kleine

Advisory Solution Consultant | ServiceNow

Moritz Kleine is an Advisory Solution Consultant at ServiceNow and advises Deutsche Telekom on digital transformation and the implementation of modern workflow and AI platforms. With over nine years of experience in consulting, sales, and telecommunications, he combines technological expertise with strategic consulting and practical insights.

Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

Cloud AI

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Masterclasses Cloud

Von manuell zu autonom – wie KI Ihre Arbeit bei voller Datensouveränität übernimmt

15:30-16:15

Detecon Gebäude – Raum Dubai | Etage 5

German

Basic

Manual processes tie up resources and lead to errors. ServiceNow uses Agentic AI not only to speed up routine tasks but to automate them entirely—without code and without extensive integration. Autonomous agents understand the context, make intelligent decisions, and act independently—while people focus on strategic tasks. Using typical T-Systems processes, we demonstrate how AI can be integrated into existing enterprise structures, significantly reducing turnaround times in the process.