Jan Schneiders

Account Executive CRM | Service Now

Jan Schneiders is an Account Executive at ServiceNow and is responsible for clients in the telecommunications industry. With his in-depth industry expertise, he helps companies achieve their business goals through modern, AI-powered CRM solutions and create sustainable value throughout the entire customer journey. Previously, he spent several years working in solution consulting and management consulting, supporting clients with strategic transformation and implementation projects.

Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

Cloud AI

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Masterclasses Cloud

Von manuell zu autonom – wie KI Ihre Arbeit bei voller Datensouveränität übernimmt

15:30-16:15

Detecon Gebäude – Raum Dubai | Etage 5

German

Basic

Manual processes tie up resources and lead to errors. ServiceNow uses Agentic AI not only to speed up routine tasks but to automate them entirely—without code and without extensive integration. Autonomous agents understand the context, make intelligent decisions, and act independently—while people focus on strategic tasks. Using typical T-Systems processes, we demonstrate how AI can be integrated into existing enterprise structures, significantly reducing turnaround times in the process.