Patrick Trojandt

Partnermanager Cisco | Deutsche Telekom Geschäftskunden GmbH

As a Deutsche Telekom sales and technology expert in partner management for Cisco, Patrick Trojandt focuses on Cisco’s collaboration strategy. He oversees the entire sales and enablement cycle for regional sales teams and provides customers with expert advice on selecting solutions from the Cisco portfolio. Drawing on his many years of experience, he translates complex collaboration approaches into concrete, practical strategies. Patrick has been with Deutsche Telekom for 23 years. After joining the company in 2014 in IT consulting for the Large Enterprise division, he has focused primarily on Cisco and has been successfully working as a partner manager since 2020.

Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

Security UCC Connectivity

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Masterclasses Cloud

Show, don't tell: Der Kundenservice von morgen – live erlebt

13:00-13:45

art'otel – Raum Aarhus | Etage 0

German

Basic

Customer service at its limit? Caught between staff shortages and a jungle of channels, Telekom and Cisco show new ways forward. Experience live in our masterclass how integrated AI revolutionizes the customer journey: from proactive, smart bots and real-time support for agents to AI-powered quality and workforce management. Take away concrete insights on how to relieve your agents, delight your customers, and future-proof your service.