Masterclasses
Cloud
AI
Connectivity
Show, don't tell: Der Kundenservice von morgen – live erlebt
08.09.2026
13:00 - 13:45
art'otel – Raum Aarhus | Etage 0
German
Basic
Customer service at its limit? Caught between staff shortages and a jungle of channels, Telekom and Cisco show new ways forward. Experience live in our masterclass how integrated AI revolutionizes the customer journey: from proactive, smart bots and real-time support for agents to AI-powered quality and workforce management. Take away concrete insights on how to relieve your agents, delight your customers, and future-proof your service.
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Cisco