Susanne Junglas

Susanne Junglas is Experience Design Director at denkwerk. She leads a service and UX design team and is responsible for digital solutions for brands such as Deutsche Telekom. For over two decades, she has worked in nearly all design disciplines, with a focus on design strategy, customer experience, and brand experience. Her area of expertise is AI in brand management—tools for creating a sophisticated, consistent, and scalable brand experience. She teaches and speaks both in Germany and abroad.