Tino Mager

Principial Cloud Solutions Architect | Deutsche Telekom MMS GmbH

I am an experienced Principal Cloud Solutions Architect at Deutsche Telekom, specializing in Microsoft, open source and AI-related technologies. Every day, I support customers in finding inspiration and successfully implementing technologies in their companies.

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Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

Cloud AI

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Masterclasses AI

AI receptionist for Teams Phone - der KI-Begleiter in ihrer Telefonie

14:00-14:45

Detecon Gebäude – Raum Dakar | Etage 1

German

Basic

What if call routing no longer relied on rigid menus, but instead on a natural conversation? This session demonstrates how an AI Receptionist for Teams Phone understands incoming calls, qualifies inquiries, and intelligently routes them to the right place—taking into account availability, business hours, and existing systems. A hands-on look at an MVP that overcomes the limitations of traditional IVR, reduces the workload on service teams, and opens up new voice AI scenarios for businesses.