Masterclasses AI UCC

AI receptionist for Teams Phone - der KI-Begleiter in ihrer Telefonie

08.09.2026
14:00 - 14:45
Detecon Gebäude – Raum Dakar | Etage 1
German
Basic

What if call routing no longer relied on rigid menus, but instead on a natural conversation?
This session demonstrates how an AI Receptionist for Teams Phone understands incoming calls, qualifies inquiries, and intelligently routes them to the right place—taking into account availability, business hours, and existing systems.
A hands-on look at an MVP that overcomes the limitations of traditional IVR, reduces the workload on service teams, and opens up new voice AI scenarios for businesses.

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Deutsche Telekom
Deutsche Telekom