Tobias Müller-von Bloh

Head of Salesforce Agentic Services | Deutsche Telekom

Tobias Müller-von Bloh leads the Salesforce Agentic Service Experience area at Telekom MMS. With more than 15 years of experience in IT consulting and the Salesforce ecosystem, he guides companies on their journey toward data-driven customer and service processes. As a Digital X and Salesforce speaker, he combines technical depth with a calm, unflappable "North German" demeanor, showing in practical terms how AI, data, and CRM create real value.

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Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

Cloud AI Connectivity

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Masterclasses Cloud

Wer kauft morgen ein - Menschen oder KI? Die Zukunft des B2B-Commerce

13:30-14:15

Detecon Gebäude – Raum Doha | Etage 5

German

Basic

The next evolutionary stage of digital sales begins where traditional online shops end. Westfalen AG & Co. KG is pursuing a clear vision: an intelligent platform that connects data, automates processes, and paves the way for autonomous business operations. Discover how the company is shaping this transformation with Salesforce & Telekom — from the first productive AI applications to the next generation of B2B commerce.