Stefan Hanusch

Portfolio Lead - Salesforce Energy, Manufacturing, Sales & CPQ | Deutsche Telekom

Stefan has been a Salesforce enthusiast for over 10 years and is an expert in customer-oriented processes. As "Portfolio Lead - Salesforce Energy, Manufacturing, Sales & CPQ," he and his team develop innovative Salesforce solutions for the energy, manufacturing, and real estate industries. From strategic consulting and implementation to managed services, he and his team guide customers with passion and expertise to make Salesforce AI their success.

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Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

Cloud AI Connectivity

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Masterclasses Cloud

Service-Transformation in der Praxis: Netz + Service Kassel digitalisiert mit Salesforce

15:30-16:15

Detecon Gebäude – Raum Doha | Etage 5

German

Basic

Siloed data and disconnected systems block AI adoption and prevent a truly unified customer view. Städtische Werke Netz + Service Kassel will share how they unified data, AI, and processes on the Salesforce platform — and what that means for customer service in the real world. Join the live interview for first-hand best practices and insights from their transformation journey, together with Salesforce and Telekom MMS.