Sven Ullmann

Fachbereichsleiter Kommunikationsnetzinfrastruktur | Städtische Werke Netz + Service GmbH Kassel

Sven Ullmann is responsible for the communication networks and ISP services at Städtische Werke Netz + Service GmbH in Kassel. With a degree in business informatics, solid experience in energy and automation technology, and now over ten years in the telecommunications industry, he shapes the connection between fiber network expansion, digitalization, and modern leadership. Together with his team, he drives the transformation of network and customer processes.

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Focus Topics

The Focus Topics form the thematic core of the DIGITAL X– with a clear view of the opportunities and relevant challenges for companies. The speaker's focus is:

Cloud AI

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Masterclasses Cloud

Service-Transformation in der Praxis: Netz + Service Kassel digitalisiert mit Salesforce

15:30-16:15

Detecon Gebäude – Raum Doha | Etage 5

German

Basic

Siloed data and disconnected systems block AI adoption and prevent a truly unified customer view. Städtische Werke Netz + Service Kassel will share how they unified data, AI, and processes on the Salesforce platform — and what that means for customer service in the real world. Join the live interview for first-hand best practices and insights from their transformation journey, together with Salesforce and Telekom MMS.