Potenziale heben: Strategische Begleitung für Eure Cisco-Verträge

Many companies sign an Enterprise Agreement—and leave its full potential untapped. In this masterclass, Thomas Leiber (Cisco) and Mohit Kumar (Deutsche Telekom) show how structured Customer Success Management makes the difference: from initial activation and ongoing adoption support to strategic development. Using concrete best practices from one of the largest German Cisco EA portfolios, you will learn how active customer support turns a license agreement into a real competitive advantage—and which questions you should ask your provider to ensure you are not navigating alone.