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Salesforce

Salesforce

Salesforce is the world's #1 AI CRM, helping companies connect with their customers through the power of artificial intelligence, data, and trust. With Agentforce, companies can bring together humans, AI agents, data, and apps on one single, trusted platform to deliver unprecedented growth and drive real business outcomes. Salesforce is trusted by the world's leading companies to transform their business and build stronger customer relationships across sales, service, marketing, commerce, and IT.
More information: http://www.salesforce.com

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Our Focus Topics

Our focus topics form the thematic core of the DIGITAL X – with a clear view of the relevant challenges and opportunities for companies.

Cloud AI

Your sources of inspiration

The minds that provide you with fresh ideas and new perspectives.

Alexander Wallner

CEO EMEA Central / Salesforce

Katharina Gude

Partner Solution Engineer / Salesforce

Stefan Hanusch

Portfolio Lead - Salesforce Energy, Manufacturing, Sales & CPQ / Deutsche Telekom

Michael Schaefermeyer

Head of Digital Transformation bei der Westfalen AG & Co. / Salesforce

Sven Ullmann

Fachbereichsleiter Kommunikationsnetzinfrastruktur / Städtische Werke Netz + Service GmbH Kassel

Sessions that inspire.

Discover our sessions, join us live, and don't miss a single presentation at DIGITAL X!

Guided Tours Cloud

Cloud Tour
11:30-12:15
Partner Area – Guided Tour Startpunkt
German
Basic

The Cloud Tour brings to life how modern cloud solutions make businesses more flexible, efficient and capable of innovation. The focus is on scalable infrastructures, data-driven processes and cloud-based applications as the foundation for digital transformation. Tour stops: - Datanet - Dell Technologies - d.velop - SAP - Salesforce - T Hub

Masterclasses Cloud

Wer kauft morgen ein - Menschen oder KI? Die Zukunft des B2B-Commerce
13:30-14:15
Detecon Gebäude – Raum Doha | Etage 5
German
Basic

The next evolutionary stage of digital sales begins where traditional online shops end. Westfalen AG & Co. KG is pursuing a clear vision: an intelligent platform that connects data, automates processes, and paves the way for autonomous business operations. Discover how the company is shaping this transformation with Salesforce & Telekom — from the first productive AI applications to the next generation of B2B commerce.

Guided Tours Cloud

Cloud Tour
13:30-14:15
Partner Area – Guided Tour Startpunkt
German
Basic

The Cloud Tour brings to life how modern cloud solutions make businesses more flexible, efficient and capable of innovation. The focus is on scalable infrastructures, data-driven processes and cloud-based applications as the foundation for digital transformation. Tour stops: - Datanet - Dell Technologies - d.velop - SAP - Salesforce - T Hub

Masterclasses Cloud

Service-Transformation in der Praxis: Netz + Service Kassel digitalisiert mit Salesforce
15:30-16:15
Detecon Gebäude – Raum Doha | Etage 5
German
Basic

Siloed data and disconnected systems block AI adoption and prevent a truly unified customer view. Städtische Werke Netz + Service Kassel will share how they unified data, AI, and processes on the Salesforce platform — and what that means for customer service in the real world. Join the live interview for first-hand best practices and insights from their transformation journey, together with Salesforce and Telekom MMS.